I bought a very expensive video card 2 years ago, it came with a 3 year replacement or repair it warranty… it died, MSI has had it for over a month and then I get this response tonight. $56.00 doesn’t buy squat and they honestly believe that I believe that they don’t have a suitable replacement in a company that size…
Oy vey… guess which company I won’t be buying from in the future? Hmmmmm
2 comments:
You'd be surprised how things can get straightened around by contacting the Better Business Bureau. They should replace it with equal or better. Only refunds if the customer requests it.
Be Safe and Enjoy!
It's about time.
Agreed, we'll see how they respond. If they make another ridiculous offer I'll be contacting the BBB.
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