Received a response from Collier this morning, it’s looking like we’ll have to replace the entire awning with a new one. Problem is cost and next is the new ones don’t mount the same way so we have to figure out how to cover the holes from the previous brackets.
The slide topper/awning did indeed lock when it was new and there is supposed to be a warning sticker right above the slide in/out switch. I cleaned off some residue after we bought the rig from above the switch, now I know what was there. So they pulled off the sticker and hoped we would never figure it out I guess. It is possible the dealer got it this way, but they shouldn’t have sold it this way, it’s dangerous!
I also received the operating manual for the slide topper/awning from Holiday Rambler/Monaco this morning and saw the information below. I’m a bit angry right now… I want to call the dealer and raise holy Cain but I know it won’t get me anywhere. Time to take a breath and figure this all out.