I spoke to Collier RV today, apparently we have been driving to different places with our slide topper “unlocked”. Ummm Unlocked?!? The dealership never mentioned anything about locking or unlocking our slide topper. The service tech says we’re lucky it didn’t rip off of the RV, also, the extended warranty company denied the claim because “the slide topper was unlocked”. Oy vey, I can’t confirm or deny it was either except I knew we never had to do anything to put out the slide or retract the slide. So most likely it was sold to us broken and never repaired as the dealer had claimed, why does this not shock me.
The cost to repair this slide topper since it’s no longer in production is $400.00. This will restore full functionality and also can be used as an awning for the kitchen and living area which will be fantastic. I believe this is the last item the dealer “touched” that we have to re-repair, I have to go through the list to make sure. This also means we need to add the unlock and re-lock to our check list when we make and break down camp.
I’m tempted to call the dealer and ask why they did what they did but having a full fledged embolism isn’t something I look forward too and I’m sure somehow they would just blame it on me or tell me “an RV is a method to get to a destination, it’s not the destination” blah blah blah. Yeah, I’ll forgo that phone call to stay sane.
EDIT: Hold the phone, I just found pictures I took right before we bought the RV and several pictures after that clearly shows the mechanism in what I believe is the unlocked position. I left a message for the service tech explaining this should prove the dealer had it unlocked since day one or it’s been broken since day one. I’ll post an update tomorrow when I speak to them again, cross your fingers!
Keep in mind, this picture is prior to us buying it so it’s disgustingly dirty. Look at the claws in the open position, I believe they should be closed when the slide is in. If anybody knows please comment ok? Thanks!