Tuesday, May 24, 2016

Lemon Law Finding's

In Illinois the consumer is told they have rights, but the truth is, in fact they do not. RV lemon law means you have a very short time to vet the RV. If in that time you do not have 3 attempts performed and logged you're SOL.

Since the dealer had the rig for 6 months during each off-season we passed the "statute of limitations" for filing a lemon law suit. So, they treat the RV like a car, you have to use it everyday and have a loss of that usage and time in the repair center to get results. Since the RV is a seasonal vehicle ours sat at the dealer for each off-season so repairs could be made but that time counted against us.

I am filing a complaint against Keystone and Lippert with the BBB and you know what, THEY DON'T CARE, Keystone has 480 and counting, Lippert has zero.

EDIT: just received a call from the dealer, they were told by Keystone and Lippert the issues are almost three years old so they can't do anything, even thought the answer is in the statement itself "the issues are three years old!!!!" This is like dealing with car manufacturers in the 1970's!! Lousy 1 year warranties for product built like crap and they know if they hold things off for long enough you have no leg to stand on.

The dealer states they can install a completely different leveling system based on the "Equalizer" system for $5,000 and instead of mid level jacks which are considered grade c (wouldn't that have been nice to know before the purchase?!?!??) the Equalizer jacks are grade A and will never have this problem.

My wife and I are going to compile a timeline and go over all receipts and dealer tickets since we bought the RV. We are then going to file complaints against all and let the chips fall where they may, we are also going to contact a lawyer to see if we can file a breach of contract against Keystone.

I'll post again when I know more.




Monday, May 23, 2016

RV Repairs Update


This is an update about rig after the repairs were completed prior to this season and using it for over a month.

1. Landing Jacks popping, pure silence for the first month, then yesterday we heard popping from 4 out of the 6 jacks so instead of just the front, now the front and the middle jacks pop.

2. Tank valves continue to work fine, I'll be dumping tanks this Thursday so we'll see how it goes then.

3. Tanks leaking, so far so good on this.

4. Losing power in the kitchen island, so far so good

5. Front LED's, this repair was never done right, I verified they are connected properly but some of the new LED's are already failing, again. Made in China, say no more.

6. Main AC unit, I have found a guy who can make a self contained $1,500.00 disposable AC unit repairable. We may have him come out next week, depends on leveling system.

7. Bulging storage door, the new door looks fine but no longer locks on the left side, looks like an alignment problem. I'm going to try and repair this Friday.

8. Returning issue, the new kitchen counter looks like it may have been repaired instead of replaced, the repair looks to have changed color and looks like goop now. I'll take a picture and post the before and after, sending this info to the dealer later today.

The main system that levels the rig cannot be allowed to fail, if it does it can cause damage to the chassis and everything above it, which is everything.

I just called the dealer to report the return of the popping, the service writer that handled this is no longer there so I explained the issues to the new writer, he is going to look into it. I called Lippert and they claim NOBODY has opened a ticket with them regarding our VIN number so we have to start fresh. I got a ticket number started and I'm calling a lemon law attorney to see if we have a case.

I've been nice thus far, now I'm going to see if the law can help me force Keystone to make it right or be forced to take it back.


Monday, May 16, 2016

Rebuilding A Prevost

I've been watching for months as this guy decides to rip his expensive Prevost apart to rebuild it to suit his family and then does it.

This man is incredible, I wish I had his genius. Check out all of his videos, there are a lot of them!


Here is a link to his channel.  RV Chief Prevost

Thursday, May 12, 2016

A Trip Back To October 16th 2015

Last year my Doctor diagnosed me with Basal Carcinoma on my nose and Melanoma in 2 places on my back. I had surgery to remove them so during this time the RV sat with the slides open for most of the season.

On Friday October 16th last year I was well enough to clean up the mess. This is what it looked like... walnut trees are a real pain in the rear.

Here are the pictures of the 8 hour cleaning process.







I power washed it and then scrubbed it.... this season, we put the slides in and I'll be cleaning the roof once a month so I don't have to repeat this nasty mess again! 






Wednesday, May 11, 2016

We Miss Traveling

We suspected we would, being at the same campground has it's advantages such as saving gas and it's a very nice campground where we always have a great spot.

However, we miss being able to head out to Geneseo at the beginning of each season, we miss that place a lot. Here we are April 1st 2011. Going there was something we looked forward to more than we thought. We also miss going to other States and seeing the sights.


Some day we will figure out what we want to do..... :)

Keystone RV Review

I posted my review at the Pissed Consumer Website, supposedly Keystone will be notified and will be able to answer. I doubt they'll respond any different than they have before, which was all hot air.

I missed a few things... drat.