We purchased our first Ford Escape back in 2001, it was awesome so in 2010 we decided to purchase another one and it’s been a great car as well. That is until I had to change a tire this morning at 5:30am.
The person(s) who designed the spare, the spare location, method of extracting said spare and then jacking up this SUV with that joke of a jack need to be fired. I can guarantee you who ever they are, they never had to use their own design. It’s a 2008 Escape with 46,000 miles on it now. The little bolt you stick the jack handle into the bumper to turn to lower the spare tire, is now rusted into place. So I spent a considerable amount of time breaking this little rusted bolt loose and lowering the tire. The whole time thinking why gosh Mr. Ford engineer, you have the entire inside of the hatch to put it, like it was when we got our first Escape safely tucked away but NO…… you redesign the thing so it’s now harder to do the job! Why re-design something that was fine to begin with??
A 15 minute job took almost an hour to do, honestly on the side of the road or in gravel, this would really suck the big one. Thankfully I changed the tire so Ronda could get to Ford, then work.
She gets to Ford and finds out this is a “special” sized tire, they don’t have it and of course it’s going to be at least $260.00 since the nail punctured two spots on the sidewall. Considering this is our first flat in 13 years, I guess we can’t complain but it would have been nice to have seen this yesterday so I could change it during the day instead of missing the train. I’m picking up a proper jack from NAPA on the way home, heck if I going through this again!
We have Good Sam which could have come out but we both missed work last week so couldn’t wait the amount of time it would have taken for them to show up. If we had bought the car new we could have just called Ford and they would have come right away and picked up the car and fixed it, but we bought used so no Ford road side. Lets see, 1 flat in 13 years, I’m ok with it.
Took the later train and still got to work by 8:45am, not too shabby! Need a nap though!