I went to pick up the RV this morning, I was very happy to see no white chalk streaks from the huge rain storm we had. They had the rig waiting in the delivery section of the lot and it was nice to see it still relatively clean with no streaks what so ever, fantastic! As I go around the rig I notice new stickers on each side and on the back of the rig plus a new license plate holder, all of them saying Collier RV.
Last year it took me 6 hours to remove the stickers from the dealer we bought the RV from. Seeing these stickers started the boiler going a bit, who gave these guys permission to put stickers on my RV?!?!? I parked the car and went for a walk around the parking lot, called the wife to let her know we had dealer stickers again and then walked inside.
I walked up to the counter and explained the sticker problem. He has no idea why they would put stickers on a customers rig but offers to have them removed. I paid them for the work performed and went out to start the genny and let it run for awhile to charge up the house batteries a bit and one of the service guys will follow me to storage and drive me back to my car. That was the plan….
I got to the RV and open the door and am met with dirty carpet. Sigh… I shot this video because it does a fantastic job of capturing just how dirty the carpet is, it’s unreal.
I walk back into the service department and ask the service guy to come out with me. I open the door and go in and he follows, I quietly and nicely explain the carpet is filthy so apparently they might have vacuumed it but forgot to shampoo it. He agrees, he says it’s obviously not cleaned so I shut off the genny and hand him the keys.
They’re going to clean the carpet and remove the dealer stickers this week. I had a talk with him and explained it seems each thing we have worked on takes two times to get right, he apologizes and we head back to the service department.
It’s not like they aren’t nice people, they’re easy to work with and they do finally get it done but with gas costing almost $5.00 a gallon and us living an hour away it gets expensive driving out there only to have to go back home without the rig.
I’m going to call the service manager on Monday and have a talk with him. I’m hoping to get a good break on the carpet cleaning to help offset the gas cost. We’ll see what they say then….
Have a great weekend everybody.