It was almost exactly a year ago that I dropped the rig off for winterizing and got it back with no antifreeze in the pipes and a burnt out water pump for my trouble. I called them when I discovered the pump and again in the Spring when a pipe burst from water being in it and they told me that they would take care of it. I repaired the burst line and blogged about it back in March of this year.
Now they have a chance to make it right, I dropped it off and explained it to a repair guy who responded “that’s very strange, we don’t make mistakes like that”. I explained to him the owner has already approved the repair and I agree, it’s not only strange but frustrating that every place I have work on my rig screws something up. So I explained what I wanted done and handed him the keys and I watched him take it to the gated lot which was nice, no worries about security there. I’ve never seen the RV driven before so it was cool to see it going down the road.
I called them this morning to double check the work being done to the rig, the lady responded with they are replacing the water pump and it was winterized by me… I stopped her and explained I couldn’t winterize it with a bad water pump. I drained all the lines as best I could, I did not drain the water heater but I did put it in bypass so some of the work has been done by me to insure it was done but they are to winterize it, PROPERLY this time and to please remember to turn off the pump. I also asked that all fluids be checked and the battery tray lock is rusted and to please repair it and fill the batteries. I then explained what I meant by all fluids.
I said this in a very friendly tone and she was also very friendly so I think they know what they need to do and I’m just hoping and praying everything gets done properly so I can write a glowing post about it. We’ll see what happens in a few days.